Shipping Policy

Shipping Policy

Welcome to Allumage Accessories! We’re committed to making sure your order reaches you safely and on time. Please review our shipping policies below.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has been shipped.

  • Please note: During peak seasons, promotions, or new product launches, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on your location.

  • Estimated delivery times:

    • Domestic Orders (within [your country]): 3–7 business days

    • International Orders: 7–21 business days (depending on customs and local postal services)

Delivery times are estimates and may vary due to postal delays, customs clearance, or factors outside of our control.

Tracking Your Order

  • All orders come with a tracking number, which will be emailed to you once your package has shipped.

  • You can track your package through our website or your local carrier’s website.

Customs, Duties & Taxes (International Orders)

  • Allumage is not responsible for any customs fees, import duties, or taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer.

Lost or Delayed Packages

  • Once an order has been shipped, Allumage is not liable for lost, stolen, or delayed packages.

  • If your package is significantly delayed or missing, please contact the shipping carrier directly. We will do our best to assist you.

Incorrect Address Disclaimer

  • Customers are responsible for providing the correct shipping address.

If you realize an error in your address after placing your order, please contact us immediately at allumageshop@gmail.com. If your order has not yet shipped, we will update the address.

Shipping Restrictions

  • Currently, we ship worldwide. However, certain locations may have restrictions on shipping imitation jewelry. If your order cannot be shipped, we will notify you and issue a full refund.

Contact Us

If you have any questions about your shipment, please reach out to us at allumageshop@gmail.com.